Description

The seminar focuses on the confrontation of basic problems that prohibit the formulation of a friendly work environment and the development of the company. The problems of communication present themselves in various forms, some of which are mentioned below :  

• Despite the obvious effort of many Administrations to create a friendly, satisfactory and motivating for the employees’ environment, the results, in most cases, are not satisfactory due to the absence of the proper communication tactics, which results to low employee satisfaction level.
• Inability to effect radical changes during the reengineering of the company, since the vision, the objectives and the messages coming from the Administration are transmitted in a wrong way.
• Executives with important background and professional qualifications fail to excel in the business environment due to their reduced communication ability, and failure to manage effectively the frequent labour conflicts.
• Well – established companies convey a picture of mediocrity during telephone communication with customers and suppliers.It should be noted that the seminar, due to its practical nature, can be applied to any form of communication, within the spectrum of personal, domestic and social life.